Privacy Policy
Effective date: 2026-01-01
1. Scope
This Policy applies to radiantpeak.site and all services provided by Radiant Peak Oratory (“we”, “our”, “us”). It explains what personal data we collect, how we process it, and the rights available to you.
2. Data We Collect
- Account data: name, email address, password hash, organization, role.
- Transaction data: selected courses, payment method (tokenized), billing address.
- Usage data: pages visited, session duration, device and browser metadata, approximate geolocation.
- Coaching artifacts: scripts, slide text, rehearsal notes, recordings (if you opt in).
- Support communications: messages, feedback, and preference settings.
3. How We Use Data
- To deliver coaching and course content, track progress, and issue certificates where applicable.
- To provide customer support, including scheduling and reminders.
- To improve services via analytics, quality assurance, and research.
- To comply with legal obligations and enforce our Terms.
4. Lawful Basis
We rely on contract performance, legitimate interests (service improvement, fraud prevention), consent (where required), and legal obligations.
7. Retention
We retain data for as long as needed to provide services, meet legal requirements, and resolve disputes. Coaching artifacts can be deleted upon request, subject to legal or contractual constraints.
8. Security
We apply administrative, technical, and physical safeguards designed to protect data, including encryption in transit, access controls, and audit logging. No method is 100% secure.
9. Your Rights
- Access, correction, deletion, and portability.
- Objection and restriction where applicable.
- Withdrawal of consent without affecting prior processing.
- Right to lodge a complaint with a supervisory authority.
10. International Transfers
Where data is transferred across borders, we use approved mechanisms such as Standard Contractual Clauses and maintain vendor due diligence.
11. Children
Our services are not directed to children under 16. If we learn we have collected such data, we will delete it.
12. Changes
We may update this Policy to reflect operational, legal, or regulatory changes. We will post updates with a new effective date.
13. Contact
Questions or requests may be sent to [email protected] or by phone at +1 (415) 697-9021. Mailing: Radiant Peak Oratory, 548 Market St, PMB 40123, San Francisco, CA 94104, USA.
Email subject: “Data Request — Radiant Peak Oratory”. Include your name, email used on the account, and request type (access/correction/deletion/portability). We respond within 30 days.